Effective Date: July 2021
If you are a resident of Canada, click here.
The Service may contain links to other websites not owned by us and other websites not owned by us may reference or link to our Service. We encourage our users to read the privacy policies of each website they interact with. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of other websites that we do not own. Visiting these other websites is at your own risk.
The Service may also contain links and interactive features with various social media platforms. If you already use these platforms, their cookies may be set on your device when using our Service. You should be aware that personal information you voluntarily include and transmit online in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum may be viewed and used by others without any restrictions. We are unable to control such uses of your information when interacting with a social media platform, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.
We implement reasonable physical, administrative, and technical security measures to protect your personal information. While we take reasonable measures to protect the information we collect via the Services against loss, theft and unauthorized access, use, disclosure, or modification, we cannot guarantee its absolute security. No Internet, email, or mobile application transmission or database is ever fully secure or error free. You should use caution whenever submitting or sharing information through the Service. Please keep your account password confidential to help ensure the security of your personal information.
California Privacy Notice
If you are a California resident, the California Consumer Privacy Act of 2018 (“CCPA”) provides you with certain rights with regard to your personal information. This Privacy Notice describes how we collect, use, sell or disclose personal information of residents of the State of California, either online or offline.
The term “personal information” is defined in the CCPA as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include publicly available information obtained from government records or deidentified or aggregated consumer information that cannot be reconstructed to identify you.
Personal Information We Collect
During the preceding 12 months, we have collected the following categories of personal information:
Category of Personal Information
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Name, postal address, password or other unique personal identifier, online identifier, IP address, email address, account name
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Name, signature, physical characteristics or description, address, telephone number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, medical information, health insurance information
Characteristics of protected classifications under federal and California law
Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, sexual orientation, veteran or military status, or genetic information
Records of products or services purchased, obtained, or considered
Internet or other electronic network activity information
Device information, browser type, operating system, browsing history, search history, and information regarding a user’s interaction with our website or an advertisement
Location information collected automatically from your device or location information you provide when you certain features of our services
Audio, electronic, visual, and olfactory information
Professional or employment-related information
Current or past job history, company or organization name, job title
Inferences drawn from personal information to create a profile about a consumer reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
Household or lifestyle information, interests, tastes, and preferences
Other information you choose to provide
Photos, videos, and other content and information you provide through the services or in communications with us
Sources of Personal Information
We collect personal information about you (1) directly from you when you provide it to us, (2) automatically using cookies and other tracking technologies when you use our website and mobile applications, and (3) from third parties.
Business or Commercial Purposes for Collecting Personal Information
We use and process the personal information we collect to:
· Facilitate our provision of, and your use, of the Service;
· Develop and improve our products and services;
· Process and respond to your inquiries and requests;
· Provide products and services you request;
· Identify you as a user of the Service;
· Contact and communicate with you, including for marketing purposes;
· Conduct promotions;
· Perform analytics;
· Display relevant advertising;
· Prevent fraudulent transactions and prevent misuse of the Service, monitor against theft, protect our intellectual property or the rights or property of others, and otherwise protect our users and our business; and
· Comply with legal obligations and defend, establish and exercise legal claims.
Disclosure and Sale of Personal Information
Your California Privacy Rights and How to Exercise Them
If you are a California resident, the CCPA provides you with the following rights with respect to your personal information:
· Right to Know. You have a right to request that we disclose, no more than twice in a 12-month period:
o The categories and specific pieces of personal information we have collected about you.
o The categories and sources from which personal information is collected.
o The business or commercial purposes for collecting or selling personal information.
o The categories of third parties with whom we share personal information.
We will provide this information upon receipt of a verifiable consumer request. How we will verify your identity depends on how you have interacted with us in the past. To exercise this right, you can contact us by phone at 800-537-1063 or by email at [email protected].
· Right Delete. You have a right to request that we delete personal information about you that we have collected from you, subject to certain exceptions. If we are required to delete your personal information, then upon receipt of a verifiable request, we will delete your personal information from our records and direct any service providers to delete your personal information from their records. To exercise this right, you can contact us by phone at 800-537-1063 or by email at [email protected].
Only you, or someone legally authorized to act on your behalf, may make a request under the CCPA related to your personal information. Any request must provide sufficient details so we can evaluate and respond to the request. We may request an individual’s first and last name, email address, mailing address, and/or other information to verify an individual’s identity. If you designate an authorized agent, the agent will be required to submit proof of authorization and you will be required to verify your identity. We will not discriminate against you for exercising your rights under the CCPA. We reserve the right to refuse any requests, in whole or in part, to the extent permitted by law.
Under California Civil Code Section 1798.83, California residents have a right to request, once per year and free of charge, information about the categories of personal information (if any) we have disclosed to third parties for their direct marketing purposes during the previous calendar year. If you are a California resident and would like to make such a request, please send an email to [email protected]with the subject line “California Shine the Light Request.”
Nevada Privacy Notice
Nevada residents have a right to submit a verified request directing a website operator to not make any “sale” of covered information collected about a consumer for monetary consideration to a person for such person to license or sell the information to additional persons, subject to certain exceptions. We do not engage in the “sale” of covered information, as that term is defined.
Canada Privacy Notice
If you have questions regarding this Privacy Notice, please contact us:
Compliance Officer Data Protection
Group Function Sustainability
D-20253 Hamburg, Germany
Tel: +49 40 4909-6546
Email: [email protected]
Email: [email protected]